@article{GENERAL,
      recid = {8288},
      title = {The Intelligent Customer},
      journal = {Journal of Naval Engineering},
      address = {1995},
      number = {GENERAL},
      abstract = {The Intelligent Customer.
June 1995.
REAR-ADMIRAL J.R.  SHIFFNER, C.B., B.Sc.(ENG)., C.ENG., F.I.MAR.E.;
COMMANDER  R.W. MASON, B.Sc., M.A., R.N.},
      url = {http://library.imarest.org/record/8288},
}